Managed Services Solutions
Our Managed Services solutions, give our clients flexible, customizable, consumable solutions tailored to their business and its ongoing changes. As a Managed Service Provider Soroc can make your operations much easier and give you the peace of mind you need that your business has the IT support that it needs at a predictable cost benefitting your future growth goals. Improved cost control, improved risk management, our wide array of Managed services provide regular management, maintenance and support to your environments managing your daily operations expectations, performance metrics and security while creating efficiencies and improving your overall customer and employee experience.
Our Managed Services include but are not limited to:
End User
Secure workplace as a service, providing end to end solutions from device to productivity tool management for the workplace enable us to deliver support solutions designed to empower your workforce, maximize productivity, increase agility and improve overall end-user satisfaction.
Data Centre
Data centre solutions beyond just providing facilities. Soroc provides secure 24/7 hosting to platform support and migration services to turn your facilities, IT infrastructure and software investments into predictable expenses.
IT Support
Soroc can address operational challenges while taking the support burden off the shoulders of your in-house IT staff. We deliver support through an agile, proactive, and easily consumable model. Our highly trained and certified staff is available around the clock and every day of the year.
Helpdesk
Our helpdesk managed services provide 24/7 billinguel Incident Management, Call Centre Overflow Management, Level 1 & 2 and remote Support as well as providing self service and automation tools reducing wait times and overall cost.
Network
Soroc can provide the wide variety of available managed services include WAN optimization, unified messaging, network administration, managed security firewalls and virtual private networks
Digital Media
From indoor and outdoor digital signage, A/V, collaboration to end user retail solutions including POS, Soroc can architect, install, maintain and manage your environments including hardware, content and applications.
Business Continuity
Many of our clients are concerned with their businesses coming to a halt due to natural disasters, power outages, fires and a host of other potential threats. That’s why it’s important to have the right business continuity plan in place. With the right plan, you can resume your normal, day-to-day activities and ensure everything – including your IT infrastructure – is running as it normally would.
Connect with us. Soroc has service locations across North America. We are more than prepared to help you with your Managed Services needs.