Recently I received my consolidated invoice for my communication services at home, which covers my phone, Internet and TV costs. I think the company I subscribe to for these services spends a lot of money on marketing because every other month the total cost of the bill is different and they have to include a one hundred page break down of the charges to help me understand it. Sure enough hidden amongst those pages are charges for services I know I cancelled months ago. After paying the absurd amount for the services, they kindly award me a credit. I am sure I am in the same boat with most people when I say that we need to watch our spending.

A corporation is no different. I bet most companies do not even know what they spend on communications, or what half the billing is for, especially wireless services. Lines that got ordered over the years were never disconnected once the service that used them dissolved.  As a manager, this is a task we all need to do. We need to get out our fine toothed comb, and ensure that our spending and billing is proportionate to the services provided.   I am not suggesting you send your communication bills to me, but it sure feels good to see a credit on the next month’s bill.

Mark Yetman
Director Managed Services