Lifecycle Management
Soroc’s Lifecycle Management Services cover all stages required to deploy hardware
within its clients’ environments: Procurement, configuration, freight, deployment
and disposition. Soroc can also provide a host of ongoing support services.
Soroc leverages expert project management, skilled resources, advanced technology,
just-in-time parts provisioning and Soroc freight services to deliver high-quality,
cost-effective and secure deployment services.
Clients can engage with Soroc for end-to-end lifecycle management services or specifically
for procurement, deployment and/or disposition.
Additionally, Soroc provides asset management services for a client’s installed
asset base:
- Asset identification
- Warranty notices
- Configuration management
- End-of-life planning
- Complete audit trail for compliance purposes
Soroc Value Advantage
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Cost Effective
Soroc leverages its purchasing power to obtain competitive prices for its clients.
Customized
Soroc specializes in custom configuration and deployment based on client needs.
Soroc also fulfills client-specific security requirements.
Scalable
Soroc can image up to 3000 PCs per day and can deploy up to 25,000 units over a
3-month period.
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Efficient
Soroc uses handheld scanners to collect and transmit asset information. This enables
faster, more accurate and secure data collection. Additionally, handhelds can electronically
transmit data for storage in a Configuration Management Database (CMDB) where it
can be managed and modified during the asset lifecycle.
Quality Service
Soroc has achieved customer satisfaction ratings of 99% based on delivery on-time
and on-budget and ability to accommodate change requests along the way.
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Procurement
- Competitive prices from multiple vendors
- Product sourcing, planning and distribution
- Streamlined supply chain processes for faster turnaround
- Order desk team to personally handle client orders of any complexity
Configuration / QA
- Image configuration
- Asset tagging
- Host client imaging servers for dynamic updates
- QA/testing – 10,000 sq ft facility
- Can configure up to 3000 PCs per day
Freight
- Soroc-owned fleet
- Delivery and removal
- Direct drives
- Adhere to client-specific security policies
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Deployment
- North American coverage
- Just-in-Time parts provisioning enables scalable, flexible delivery
- Skilled project management and deployment teams (see reverse for certifications)
- Broad scope of deployment capabilities – hardware, software, network infrastructure
- Advanced project management software (SPI)
- CMDB for central tracking of assets, can be leveraged for ongoing support
Disposition
- Secure data eradication following RCMP or US Department of Defence protocols
- Disposition services: Lease, donate, sell, recycle, redeploy, destroy
- Certification and reporting
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